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At Mitchem Tire, we take pride in offering the best customer experience to Springfield, MO, Branson, MO and Ozark, MO. We strive to provide our customers with the best experience possible each visit.
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After having my car serviced in Tulsa I drove to Branson Missouri. When I got to my hotel a nice man brought to my attention that the cover plate was dragging under my car. I called the place in Tulsa. Their advice was to find someone to tie it up or tear it off myself and put it in the back of my car. But then I found Joshua Port at Mitchem Tire and Wheel. Joshua met me at the door and listened to my story. I'm afraid I was a little upset. He showed me what the problem was, took pictures for me and wrapped the part in plastic bags so it would not get my car dirty. It only took 10 minutes, maybe. He did not let me pay either. Thanks so much Joshua.
Joshua Ports was very helpful in a stressful situation. His explanation & thoughtfulness was very much appreciated. I will definitely come back to Joshua's shop if anything is needed when I'm in Branson!!
I was in Branson for vacation when I was fortunate enough to pick up a screw in my tire somewhere along the way. Knowing we had a 5 hour drive back to Kansas, my tire was losing air. I brought my truck in with no appointment first thing in the morning. This group off professionals got my tire patched up right away and got us on our way. Allowing us to enjoy our last day in town. Hands down I would recommend them to anyone in the area! Great job and thanks again!
Great group of Guys. Was quoted almost $1700.00 for timing and charging issues at another shop in Ozark. Was told to give Mitchem Tire a chance to look over the vehicle and they saved me almost $1000.00. Over half of the recommended repairs from this other shop weren't even needed. They took me out to the vehicle and explained in English what repairs were required and why. Never felt so informed at any other shop. Bill and Robert have my business and anyone else who will listen.
Business reply to this review:
Thank you Todd for the kind words. Thank you for giving us a chance and it looks like it saved you some serious money.
I know this will all sound too good to be true, but this business treats all customers with respect and dignity. They go the extra mile to help you solve almost any issue. They work with folks to find exactly what they are looking for. The manger Robert at the Kearney location, takes time to get it right and goes the extra mile. They truly have patience and you leave feeling like family there. I cannot thank these guys enough for their hard work and dedication. People deserve to have both their vehicle and themselves treated well. Getting auto work done should not be dreaded like going to the dentist. If you are looking for fair, friendly, reliable service you will never be disappointed at Mitchem Tire, and the Kearney store is well worth the drive.
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